What Happens When Brands View Customers As Business Partners

Increasing pressure for businesses to adapt as consumer preferences evolve has brought an unparalleled acceleration of customer experience. From omnichannel shopping to contactless pickup, personalization is more important than ever in the customer journey. As life slowly gets back to normal, marketers must take what they learned in the last 18 months to decide how…
Increasing pressure for businesses to adapt as consumer preferences evolve has brought an unparalleled acceleration of customer experience. From omnichannel shopping to contactless pickup, personalization is more important than ever in the customer journey. As life slowly gets back to normal, marketers must take what they learned in the last 18 months to decide how…